Your browser is severely outdated and is not supported by Afternic's advanced functionality. Please upgrade or change to a different browser.

forgot password?
Haven't opened a free account yet?Create Your Account Now

General Information

What is Afternic.com?

Afternic is the world’s largest domain marketplace, providing domain owners a global distribution platform to buy, park, and sell domain names. Afternic’s marketplace includes the world’s top registrars and reaches over 75 million prospective buyers each month. Afternic’s domain services team has 100+ years collective industry experience and delivers industry-high average domain sale prices for sellers, and offers the lowest commission in the industry. State of the art monetization platforms enable sellers to earn revenue while their domains are listed for sale.

Learn more about Afternic here

Who can I contact for assistance?

Afternic is committed to providing the highest quality personalized service to our members. We have the most experienced domain services team in the industry, and we have helped thousands of domain sellers and buyers over more than 10 years of operation.

General Questions: For general customer service inquiries, email service@afternic.com or call our customer service team Monday through Friday, 7 a.m. to 7 p.m. EST at 866-351-9586 (US) or 781-839-7990 (worldwide).

Selling Questions: For questions regarding selling your domains, email sales@afternic.com or call our customer service team Monday through Friday, 7 a.m. to 7 p.m. EST at 866-351-9586 (US) or 781-839-7990 (worldwide).

Parking Questions: For questions regarding parking or domain monetization, email parking@afternic.com or call our customer service team Monday through Friday, 9 a.m. to 5 p.m. EST at 855-209-3454.

Buying Questions: For questions regarding buying domains, email sales@afternic.com or call our customer service team Monday through Friday, 7 a.m. to 7 p.m. EST at 866-351-9586 (US) or 781-839-7990 (worldwide).

Escrow Questions: For questions regarding escrow, email dnescrow@afternic.com, or call our customer service team Monday through Friday, 7 a.m. to 7 p.m. EST at 866-351-9586 (US) or 781-839-7990 (worldwide).

What are your fees?

Afternic does not charge a fee to list your domains for sale. You pay a sales commission only when you sell your domain. We offer optional paid services that can help you buy or sell your domain, include ordering an appraisal, category and homepage featured upgrades, or hiring an Afternic Agent to inquire about a domain that is not currently listed for sale with us.

Sales commission on domain names sold under Network Promotion are 15%. On domain names sold through Premium Promotion, the sales commission for Afternic is 20%.

What payment methods do you accept?

We accept the following payment methods:

  • Wire transfer (US additional $15 fee or non-US additional $25 fee)
  • PayPal (additional 4% fee, payments are capped at $2,500)
  • Check (business, personal, US, non-US; no additional fees)
  • Money order (no additional fees)
  • Credit Card (additional 4% fee, payments are capped at $2,500)*

*Credit card payments are not accepted for escrow only services.

TIP: To expedite your domain purchase transaction we recommend using PayPal or wire transfer.

Parking & Domain Monetization

What is domain parking or domain monetization?

Domain parking is a program that allows you to use our Parking landing pages that display ads and earn revenue on your undeveloped or unused domain names. These parked pages are created by Afternic. Afternic’s industry-leading technology will evaluate the domain and display relevant advertising based on the intent of the domain name, generating revenue for you, the domain owner, when site visitors click on ads. See www.cats.com as an example.

To take advantage of Afternic’s parking services, you will first need to change the Domain Name Servers (DNS) on your domains to ns1.afternic.com and ns2.afternic.com. Changing your DNS is easy. See our instructions in the DNS FAQ.

For questions regarding parking or domain monetization, email parking@afternic.com or call our customer service team Monday through Friday, 9 a.m. to 5 p.m. EST at 855-209-3454.

What is sales acceleration?

Domain owners can accelerate the sale of their domain by displaying a “For Sale” link on their parked pages. This generates qualified inquiries from potential buyers. Parked pages with the “For Sale” link to our Afternic team sell 10X faster than domains without a link. For more information on sales acceleration, click here.

For questions regarding sales acceleration or domain parking, email parking@afternic.com or call our customer service team Monday through Friday, 9 a.m. to 5 p.m. EST at 855-209-3454.

How do I change my Domain Name Servers (DNS)?

Before you are able to earn revenue from your parked domains, you will need to change your DNS settings so that your pages are pointed at Afternic’s Domain Name Servers (DNS): ns1.afternic.com and ns2.afternic.com Domain Name Servers are easily changed through your registrar. Click below for help to change your DNS with any one of the following registrars:

GoDaddy | 1&1 Internet | eNom | Network Solutions | Register.com | Dotster | Moniker

Your domain name servers should be set to ns1.afternic.com and ns2.afternic.com

Depending on the registrar, DNS changes may take up to 24-72 hours to complete. You will be able to see your parked pages after the name servers have resolved. Please email parking@afternic.com if you have any further questions, or call our customer service team Monday through Friday, 9 a.m. to 5 p.m. EST at 855-209-3454.

For questions regarding parking or domain monetization, email parking@afternic.com or call our customer service team Monday through Friday, 9 a.m. to 5 p.m. EST at 855-209-3454.

What is domain optimization?

Domain optimization is the process of maximizing the revenue earned from direct type-in traffic to your domain. There are a variety of methods and technologies to achieve this. They can include, but are not limited to: keyword optimization, image optimization, template optimization, as well as rotation and A/B testing. Afternic’s world-class optimization technology and experienced optimization team ensures that you earn the greatest possible revenue for your domain portfolio.

How much will I earn?

Earnings depend on your domain names and the amount and type of traffic they attract. Afternic has partnered with the best ad providers to ensure the highest returns for domain name traffic. Our next generation optimization technology and account management team works hard to maximize your earnings.

How do I join Afternic Parking?

Afternic’s integrated sales acceleration and parking/monetization platform enables domain owners to earn parking revenue while their names are listed for sale. Parking your domains on Afternic is simple:

  1. If you already have an account, see step 2. If you aren’t already a member, create your free Afternic account.
  2. Add your domains to your account.
  3. Change your Domain Name Servers so that your domains point to Afternic. Only after your domains resolve to Afternic can you begin earning advertising revenue from traffic to your domains. .

For questions regarding parking or domain monetization, email parking@afternic.com or call our customer service team Monday through Friday, 9 a.m. to 5 p.m. EST at 855-209-3454.

When and how do I get paid for my parking revenue?

Payments are made around the 15th of every month for the previous months earnings. Payout methods include PayPal, check, and wire. Minimum earnings apply.

You can find out how much you have earned on your Dashboard Account Summary, or by adding the "Parking Net Revenue" column to your Domain Portfolio view.

What’s my revenue share?

Parking customers are provided the majority of the earned revenue. Due to contractual obligations, revenue shares are not disclosed. It’s important to understand that revenue share quoted by any parking service depends on the contracts negotiated with their ad providers. For example, a 95% revenue share quoted means little if that partner is only getting 45% of the revenue from the feed provider. In that case, your payout is really only 42%, and the feed provider makes more than you do! As the owners of more than 900,000 domain names, and the world’s largest premium domain network – Afternic (part of the NameMedia Network) leverages the volume of our domain traffic and strategic relationships developed over years in the industry to deliver the best fees in the industry.

Promoting Domain Sales

How can I get more exposure for the sale of my domains?

There are two promotional levels available to Afternic members: Premium Promotion and Network Promotion. Premium Promotion offers maximum exposure for your domains. Selecting Premium promotion puts your domains in front of 75 million prospective buyers on more than 100 partner sites worldwide. Premium Promotion domains are also eligible for fast transfer, eliminating the lengthy escrow process.

Click here to learn more about our promotional levels.

Another way to accelerate the sale of your domain is to park your domains with Afternic. When you park a domain with Afternic a “domain for sale” banner and link appears on the page. Parked pages with the “for sale” link sell on average 10x faster than domains without this link, and you earn revenue from your parked domain too.

Click here to learn more about Domain Parking.

What is the right promotional level for me?

Sellers can opt to list domains for sale through either Network Promotion or Premium Promotion. The features and benefits of these distribution levels are outlined here:

Network Promotion: Your domains will be promoted for sale to 75 million potential buyers each month, and you will receive dedicated sales support. All sales are supported by Afternic’s secure escrow service.

Premium Promotion: You receive all the benefits of Network Promotion plus promotion to an additional 10 million buyers monthly, potential for an average sales price of $1,600 (vs. $1,200 for the Network Promotion). Eligible domains receive instant transfer capabilities which eliminates the lengthy escrow process, making your domains more attractive to end-user buyers. Domains listed on Premium Promotion must be registered with a Premium Promotion partner. The commission minimum is $120. THe following requirements must be met to select Premium Promotion:

  • .com, .net, .biz, and .org TLDs only
  • Listed domains must be priced
  • Asking price must be below $25,000

Compare the Afternic Promotion Levels

TIP: Parked domains that display a “domain for sale” link sell on average 10x faster than those that do not display this link, and also provide valuable revenue to parked domain owners.

How do I price my domains on Afternic?

Buy Now Price: The Buy Now price is the ideal price that you would like to get for your domain. This is the price a buyer sees on the Afternic site and can purchase at that price immediately. Keep in mind that Buy Now prices should be realistic, and if domain prices are set too high, buyers may turn away and choose another name. Buy Now prices are binding.

Floor Price: The floor price is the amount your Afternic sales executive can negotiate to (if necessary) to close the sale without contacting you for approval. Buyers do not see this price. We recommend setting the floor price 20%-30% less than your Buy Now price. This is a very effective way to help sell more domains for you on the spot. The floor price allows your sales executive to pull a buyer into range if they cannot meet your Buy Now price. Floor prices are binding

Reserve Price: The reserve price is used if you are participating in Afternic Auctions. If a reserve price is met by a bidder, your domain will be pushed into a 7-day Closing Soon Auction. At the end of the auction period, the seller is required to sell to the highest bidder. If you do not have a reserve price on your listing, but receive an offer that you would like to accept, you can set a reserve price at that time which is equal to that current offer. This will list your domain in an auction for 7 days, which may help you attract a higher offer from other buyers. Closing Soon Auctions are also promoted in RSS feeds subscribed by thousands of buyers and highlighted on the Afternic Buy page. Reserve prices are binding.

Minimum Price: The Minimum Price is the lowest amount anyone can submit for your domain. It is often used as a starting point to help your Afternic sales executive pull a buyer into your range. In other words, this is a conversation starter. If you receive an offer at the minimum offer price you can either accept it, reject it, counter it, take no action at all (not recommended), contact your sales executive to negotiate with the buyer on your behalf. Contacting your sales executive is highly recommended, so that they can use their domain sales expertise to get you the best possible offer for your domain. Minimum Prices are non-binding.

Pricing Example:

YourDomain.com
Buy Now Price Floor Price Reserve Price Minimum Price
$1,000 $750 $600 $500

TIP: Use an excel spreadsheet to calculate your minimum offer price, floor price, and reserve price with a simple percentage reduction.

Note: Offers you receive may fall somewhere between your minimum price and other binding price points (e.g., Buy Now, Floor, Reserve). In this case, you are not required to sell until a binding price point is met.

How do I get my domain into an auction?

Domains enter auction automatically once a buyer submits a bid that meets or exceeds your reserve price. This will start a 7-day closing soon auction, where the highest bidder at the end of the 7-day period wins the domain name.

If you do not have a reserve price on your listing, but receive an offer you would like to accept, you can enter your reserve price at that time. This price needs to be equal to the current offer. This will enter the domain into a 7-day auction, where the highest bidder at the end of the 7-day period wins. Closing soon auctions are featured on our buyer landing page.

Account Information

I forgot my username or password.

To retrieve your username or password, click here to enter your account name, and your login credentials will be emailed to you.

Why can’t I see my domains when I search for them?

If your domains are not showing in search, it’s possible they are pending review. Domains are reviewed within 1-2 business days, prior to activating your listing, in order to maintain the quality and integrity of the marketplace for our members. To view the status of your domains, log into your account and go to your Dashboard. If you have further questions, please contact Customer Service for assistance at service@afternic.com or 866-351-9586 (US) or 781-839-7990 (worldwide).

Can I register my domain with Afternic?

Afternic partners with industry-leading registrars to provide special incentives for Afternic members, including savings on bulk registrations. To maximize your sales potential we recommend you register your domain names through one of our Premium Promotion registrars to get the maximum exposure to potential buyers. For more information or assistance, call us at 866-351-9586 (US) or 781-839-7990 (worldwide), or email service@afternic.com.

Is GoDaddy an Afternic DLS Partner?

Yes! Domain names that are priced or require a price request will show up as premium offerings when a Go Daddy customer does a search. Note that domains sold through GoDaddy go through Afternic’s escrow process.

Afternic Services - Escrow

What is the Escrow Process for Afternic Buyers and Sellers?

3 Steps for Seller

  1. Seller selects a disbursement method.
  2. Afternic retrieves payment from buyer
    * Be sure not to transfer the domain name until Afternic has completed this step and sends you a confirmation.
  3. Once payment is approved, Seller transfers the domain to buyer.

3 Steps for Buyer

  1. Buyer selects payment method and submits registration details and payment.
  2. Afternic Escrow retrieves payment and approves funds.
  3. Seller transfers the domain, and buyer confirms domain transfer.

Note: If your sale comes through an affiliate or a sales rep, the Buyer steps are handled by our Escrow team, once payment is approved.

How long does the escrow process typically take?

The escrow process typically takes 7-10 business days to complete due to multiple actions required by each party involved. The escrow process can complete much faster, provided both buyer and seller are motivated to complete the transaction quickly. Our escrow agents work as a liaison between the buyer and seller, assisting with the transfer and payment process, as well as following up with both buyer and seller to ensure escrow steps are being completed in a timely fashion.

Can I use Afternic for escrow services only?

Yes. Buyers and sellers seeking to conduct a secure transaction for domain sales negotiated outside of the Afternic marketplace are able to use our trusted escrow services. Afternic charges a standard fee of 3% of the final sale price or a $60 minimum. To learn more about Afternic's escrow service, contact Customer Service for assistance at dnescrow@afternic.com, or by phone, 866-351-9586 (TOll Free in the U.S.) or 781-839-7990 (worldwide).

Can I use a different escrow service?

No. All transactions are required to use the Afternic escrow service to handle payment and transfer. There is no additional fee for escrow if your domain sells via the Afternic network, you are only responsible for paying the required commission on the domain sale. We ensure that both the domain and money are transferred in a safe and secure manner.

Afternic Services - Appraisal

Are there restrictions on what types of names can be appraised?

Yes. We do not appraise domains that may conflict with trademarks, domains related to adult content or domains related to inflammatory content.

Is it possible to submit my entire portfolio for appraisal?

Yes. Please contact customer service for more information at 866-351-9586 (US) or 781-839-7990 (worldwide).

How do I order an appraisal?

Click here for more information on Afternic’s Appraisal services, and to order a domain appraisal.

Once your appraisal is complete, Afternic provides you with the ability to easily link it to a domain on your Appraisal Purchases page. You can also email your appraisal, or share it out through social media applications.